Sunday, 24 June 2012

Techniques for improving nonverbal communication skills in the workplace

  • Reduce or eliminate physical barriers: It is very important to reduce or eliminate physical barriers between sender and receiver. It is more effective to arrange chairs in circle while meeting rather than giving lecture from behind the lectern or desk. This helps in proper feedback.

 

  • Improve your decoding skills: As a listener, you should pay attention to facial expressions, body gestures. By giving close attention to unspoken behaviour you can improve your nonverbal communication skills. 

     

  • Ask questions for more information: When you are confused about verbal meanings and nonverbal cues, do not be afraid to ask any question. It is good idea to clarify your confusion by seeking additional information. You can say like, “so what you are saying is that…."

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